Contact
A real person reads every message. We're a small Australian team, so you're not going through a call centre — most emails are answered the same day, and always within one business day.
Email us
What to include
- About an order: your order number (it starts with #) and what you'd like us to do.
- Something arrived faulty: your order number and a photo of the issue. That's all we need to arrange a replacement or refund — you won't be asked to send it back first.
- Not sure it fits your car: tell us the make, model and year and we'll check before you buy.
- Where's my order: your order number. Tracking is emailed at dispatch, so check your junk folder too.
Response times
Monday to Friday, usually within a few hours. Weekend messages are answered Monday morning.
Before you write
Our FAQ covers most questions about delivery times, returns and compatibility. The Shipping Policy and Returns & Refunds Policy have the full detail.
Business details
KZsells
Sunshine North VIC 3020, Australia
Australian owned and operated